Mappi Free vs Pro: what’s included in each plan?
Compare Mappi plans: Free includes unlimited 1080p map video exports with a watermark; Pro adds 4K, no watermark, satellite, custom themes and your own icons.
Account and billing
Everything about your Mappi account: signing in, what each plan includes, and managing your Pro subscription. Billing runs through Stripe’s secure customer portal. Once you’ve subscribed, open it from the pricing page: choose Settings in your account menu, then click Manage your payment preferences.
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How to upgrade to Mappi Pro
Upgrade your Mappi account to Pro: sign in, open the pricing page, choose monthly or yearly billing, click Get Pro and pay securely with Stripe.
How to cancel or manage your Mappi Pro subscription
Cancel your Mappi Pro subscription or change billing details: open your account menu, choose Settings, then Manage your payment preferences in Stripe.
How to download invoices and receipts
Find and download your Mappi Pro invoices and receipts: open Settings from your account menu, then Manage your payment preferences to see billing history.
How to update your payment method
Change the card or payment method for your Mappi Pro subscription in Stripe’s billing portal: Settings, then Manage your payment preferences.
Can I get a refund for Mappi Pro?
Mappi offers a 3-day money-back guarantee on Pro if you haven’t exported a video yet. Who qualifies, and how to request a refund by email.
Is there a student discount on Mappi Pro?
Students get 50% off Mappi Pro. Email us from your school address to get a discount code, then enter it at checkout when you upgrade.
How to create a Mappi account and sign in
Create a free Mappi account or sign in with Google, Apple, Facebook or email, right from the editor. Your current map stays put while you sign in.
How to contact Mappi support
Get help from the Mappi team: send feedback with screenshots from the editor, use the share feedback page, or email support. Typical reply in under 24 hours.
Common questions about account & billing
Is Mappi free to use?
Yes. You can make unlimited map animations and export them at up to 1080p for free, with a small mappi.studio watermark. Mappi Pro adds 4K exports, watermark-free videos, the Satellite theme, custom map themes, your own icons and as many destinations as you need.
Free vs ProDo I need an account to make a map animation?
No. Open the editor and start adding destinations right away; you can export without signing in. You need an account to upgrade to Pro and to save Pro items like custom themes and uploaded icons.
Create an account and sign inHow much does Mappi Pro cost?
$9 a month billed monthly, or $84 a year billed yearly, which works out to $7 a month. Both include every Pro feature.
Free vs ProHow do I cancel my Pro subscription?
Click your avatar in the editor, choose Settings, then Manage your payment preferences, and cancel your plan in Stripe’s billing portal. You keep Pro until the end of the period you paid for.
Cancel or manage your subscriptionCan I get a refund?
Yes, within 3 days of your first Pro charge if you haven’t exported a video yet. Renewals aren’t covered, and refunds are limited to one per account. Email support@mappi.studio with the subject “Refund request”.
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