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Account & billing

How to download invoices and receipts

Article · 1 min readUpdated

Click your avatar in the editor, choose Settings, then click Manage your payment preferences. Stripe’s billing portal lists your invoices, and each one can be viewed or downloaded as a PDF.

Step by step

  1. Open Settings from your account menu

    In the editor, click your avatar in the top-right corner and choose Settings.

    Mappi account menu with the Settings item highlighted
  2. Open the billing portal

    Click Manage your payment preferences at the top of the pricing page. Stripe’s billing portal opens.

    Manage your payment preferences link on the Mappi pricing page
  3. Find your invoice

    Scroll to the invoice history. Open any invoice to view it or download it as a PDF for your records.

Need something else on your invoice?

For a missing invoice, a company name or tax ID, or a receipt for an older charge, email support@mappi.studio with your account email and the charge date.

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  • How to update your payment method

    Change the card or payment method for your Mappi Pro subscription in Stripe’s billing portal: Settings, then Manage your payment preferences.

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  • How to contact Mappi support

    Get help from the Mappi team: send feedback with screenshots from the editor, use the share feedback page, or email support. Typical reply in under 24 hours.

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