How to update your payment method
Click your avatar in the editor, choose Settings, then Manage your payment preferences. In Stripe’s billing portal, add a new payment method and make it the default. Your next renewal uses it.
Step by step
Open the billing portal
Click your avatar, choose Settings, and click Manage your payment preferences.
Add a new payment method
In the portal’s payment method section, add the new card and set it as your default.
If a renewal payment failed
Pro features pause while a payment is overdue, and your account menu shows FREE. Update your payment method in the portal, and Pro returns once the payment goes through. Reload the editor afterwards.
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Get help from the Mappi team: send feedback with screenshots from the editor, use the share feedback page, or email support. Typical reply in under 24 hours.
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