Share your feedback. Shape what’s next.
Found a bug, have an idea for a feature, or love how your map video turned out? Tell us here. Every message goes straight to the team that designs and builds Mappi.
What happens next
The team reads it
Your message goes to the people who design and build Mappi, not to a ticket queue.
We write back when we can help
Leave an email if you’d like a reply. We’ll get in touch with questions, a workaround, or news of a fix.
Ideas shape the roadmap
Feature requests decide what we build next. See what’s shipped lately in the changelog.
Need help with your plan or sign-in?
Pick Support as the topic so it reaches us fastest, or email us at support@mappi.studio.
FAQs
Your questions answered
Anything about Mappi: bug reports, feature ideas, design suggestions, questions about your plan or account, or what you enjoy using. Pick the topic that fits best so we can act on it faster.
Choose Bug as the topic, then describe what happened, what you expected, and the steps that led to it. Screenshots of the editor or your exported video help a lot. You can attach up to 3 images.
No. Anyone can send feedback, signed in or not. If you are signed in, your message is linked to your account, which helps us look into problems with your maps or exports.
Add an email address if you would like one. We read every message and write back when we have questions or an update. For urgent billing or account problems, email support@mappi.studio.
Only the Mappi team. Screenshots are compressed in your browser before they upload, which also removes location and other photo metadata, and they are stored privately.
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